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November 24, 2024

Letters of Intent: A practical guide for small business owners

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Imagine spending months on buyer negotiations, sharing confidential information, alerting your personnel about a potential sale, and spending thousands on legal fees - only for the deal to fall apart at the 11th hour. This is the reality for more than 1 in 2 business owners - more than half of all deals fall apart near the finish line, after a Letter of Intent is signed.

This shouldn't come as a surprise - most business owners sell a business only once in their lifetime, while buyers often review thousands of deals and negotiate hundreds of LOIs. This experience gap creates real risk for sellers who don't understand how to protect their interests at this crucial stage.

In this article you'll learn:

  • What a Letter of Intent is and why it's crucial for your sale

  • The key components every LOI must have

  • How to protect your interests during negotiations

  • Common pitfalls that kill deals and how to avoid them

Understanding Letters of Intent

A Letter of Intent outlines the preliminary terms for buying your business. Think of it as the blueprint for your deal - while most terms aren't legally binding, they set expectations and show both parties are serious enough to invest significant resources into getting the deal done.

You'll typically encounter an LOI after initial discussions with a buyer who has signed an NDA, reviewed your financials, and met with management. Once signed, it initiates formal due diligence and purchase agreement negotiations.

You might ask, why do we need an LOI in the first place - can’t we just skip straight to the final agreement? This is because due diligence and deal documentation are expensive and time-consuming for everyone involved:

  • The buyer might spend hundreds of thousands on lawyers, accountants, and advisors.

  • The seller will need to share highly sensitive information about their business (e.g. customer and supplier contracts) and dedicate significant management time.

Neither side wants to take these steps without alignment on the major deal points.

Now let’s explore the core components of a standard Letter of Intent.

Core Components of an LOI

While LOIs are generally non-binding, certain provisions typically ARE binding, which is why it is important to know which one is which.

Component

Binding

What It Means

Confidentiality

Yes

Protects sensitive information shared during the process

Exclusivity

Yes

Prevents seller from shopping the deal around

Expense Allocation

Yes

Determines who pays for what if the deal falls apart

Governing Law

Yes

Sets which state's laws apply to any disputes

Purchase Price

No

Total consideration for your business

Payment Structure

No

How and when you'll receive the purchase price

Working Capital

No

Required level of working capital at closing

Closing Conditions

No

Buyer’s requirements to close the deal

Post-Close Obligations

No

Your commitments after the sale (transition, non-compete)

💡 Quick Tip: While most LOI terms aren't legally binding, they're still critically important. It's very difficult to renegotiate these points later without damaging trust or giving up value elsewhere.

💡 Quick Tip: Clearly mark which sections are binding and non-binding in your LOI to prevent confusion or potential legal issues later.

Protecting Your Interests During LOI Negotiations

Let's look at how each major component affects your deal and how to negotiate them effectively.

1. Deal Economics and Structure

Understanding the push and pull of deal economics is crucial for negotiating effectively.

What Owners Want

What Buyers Want

Maximum cash at closing

Minimize cash upfront

No seller financing

Maximum seller note

No earnouts or contingencies

Maximum earnout component

Immediate clean exit

Extended transition period

No equity rollover

Significant owner reinvestment

Consider these smart compromises to find the middle ground:

  • Ask for a higher total purchase price in exchange for less cash at close

  • Accept a shorter duration seller note at market-rate interest rates to limit non-payment risk

  • Set contingencies based on reasonable baselines you can control

  • Define a 6-24 month transition period with clear post-sale responsibilities and compensation

  • Consider rolling some equity if future upside exists (especially if selling to a private equity buyer who will be looking to exit in 5-7 years)

💡 Quick Tip: Every dollar shifted from closing to later typically should command a premium in the total purchase price.

2. Process Protection and Control

These terms determine how much control you maintain during the sale process and how you protect your business.

What Owners Want

What Buyers Want

No exclusivity

Long exclusivity period

Minimal information sharing

Full access to all information

Broad non-compete, tight confidential terms

No non-compete and broad confidential terms

Consider these smart compromises to find the middle ground:

  • Agree on a 45-60 day exclusivity period with clear buyer milestones

  • Propose a phased disclosure tied to deal progress

  • Ensure you accept industry-standard non-compete and confidentiality terms with clear carveouts

Success LOI Checklist

Consider these factors When Evaluating Your LOI

Clear purchase price and terms

Reasonable timeline for closing

Well-defined scope of what's included

Protection of confidential information

Fair exclusivity period

Clear conditions and contingencies

Why Deals Fall Apart After LOI

Despite good intentions, deals often fail during the post-LOI phase. Here are the most common reasons:

  1. Poorly Drafted LOI

    • Vague or ambiguous terms lead to disputes

    • Key issues left unaddressed create deal-breaking surprises

    • Unrealistic timelines set the process up for failure

    • No clear termination rights

  2. Misaligned Expectations

    • Vague earn-out metrics

    • Unclear purchase price adjustments

    • Poorly defined working capital targets

    • Ambiguous payment terms

  3. Inexperienced Advisory Team

    • Using general practice attorneys instead of M&A specialists

    • Poor coordination between legal, tax, and financial advisors

    • Advisors who overcomplicate simple issues

⚠️ Critical Note: Many owners make the costly mistake of having their regular business attorney or in-house counsel review their LOI. While these lawyers may be excellent in their fields, M&A transactions require specialized expertise. Always engage an experienced transaction attorney who regularly handles business sales. They'll spot issues others miss and know market-standard terms for your industry.

Your Next Steps:

  1. Assemble your deal team

    • M&A attorney

    • Investment banker or advisor

    • Tax advisor

  2. Prepare key documents

    • Updated financials

    • Customer information

    • Employee details

    • Corporate records

  3. Define your must-haves

    • Minimum cash at closing

    • Deal-breaker terms

    • Timeline requirements

Take Control of Your Exit

The Letter of Intent stage represents a critical milestone in selling your business. While the document itself may be "non-binding," the terms you negotiate now will shape your entire transaction. Getting it right requires both understanding the key elements and having the right team in place.

Don't let your deal become another failed statistic. Take these steps today:

  • Review our LOI checklist

  • Assemble your advisory team, starting with an experienced transaction attorney

  • Begin preparing key documents before you need them

Ready to learn more about protecting your interests during a sale? Schedule a free consultation with our M&A advisors to:

  • Review your specific situation

  • Discuss current market conditions

  • Evaluate your exit readiness

  • Plan your next steps

Preview potential buyers, for free

OffDeal leverages advanced technology and expertise to help small business owners achieve the same quality of M&A service previously reserved for large corporations. Our mission is to ensure every business owner has the opportunity to maximize their value when they're ready to sell.